Due to a delivery issue at the Amazon fulfillment center, customers may get an empty Amazon shipment. Customers may have also fallen prey to an empty box scam perpetrated by an unauthorized Amazon seller claiming to sell items that were not in their possession.
What do you do when Amazon sends you an empty package?
Select Your Orders section in your account. Locate your order. Choose Problem with order. Check the problem from the list. Choose Request refund. Provide any additional comments. Click Submit.
How do I contact Amazon about an empty package?
Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.
What do I do if my Amazon order says delivered but I haven’t got anything?
Wait 48 hours. In rare cases, packages may say delivered up to 48 hours before arrival. If you haven’t received your package, contact us within 30 days of expected delivery and we’ll do everything we can to help.
What is empty package scalping?
Empty package scalping is an e-commerce scheme where an online business will inflate successful package delivery statistics on popular e-commerce platforms by mailing and then tracking successful delivery of fake or empty packages.
Can you get an Amazon refund without returning item?
Amazon Refund Trick Without a Return Summary You contact Amazon customer service and claim that you have not received the item you ordered or that the item is damaged. Amazon will then issue a refund without requiring you to return the item. So you get to keep the item and its price.
Does Amazon replace stolen packages?
Amazon covers most stolen packages through its “A-to-Z” Guarantee Protection. Sometimes, purchases that are “fulfilled by Amazon” are actually sourced from retail partners known as “Amazon Sellers.” (You should know if that’s the case at the time you order the item.)
Does Amazon pick up empty boxes?
You can schedule a pickup straight from the website as well. Amazon says the donations will go to the nearest local participating charities ” we have reached out to Give Back Box to see if it could specify which.
How do I know if my Amazon package was stolen?
Sign in to Amazon and click on “Your Orders.”. Click on the “Amazon Pay” tab on the menu bar at the top of the screen. Click “Details” next to the lost or stolen item. Under the list of suggested issues to report, select “Where’s my stuff?”.
How do I contact Amazon customer support?
Amazon’s customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week.